False Promises in the World of Music Marketing with Noiselash CEO Giovanni Botan
Join us in this insightful episode of "Cuttin' Thru with Elliot Tousley," featuring Giovanni Botan, CEO of Noiselash. Giovanni delves into the often misunderstood world of music marketing, providing clear, no-nonsense advice that cuts through the typical industry jargon and unrealistic promises prevalent today.
Key Points Discussed:
- Realities of Music Marketing: Giovanni exposes common misconceptions about quick success in music marketing, emphasizing the importance of realistic strategies over supposed quick fixes.
- Building a Fanbase: He discusses innovative approaches to building a more intimate fanbase through targeted marketing strategies rather than broad, undirected efforts like indiscriminate Spotify campaigns.
- Transition from Local to Global: Sharing his journey from working with local businesses in Italy to operating a global marketing firm, Giovanni highlights how skills developed in one area can translate into broader industry success.
Featured Guest – Giovanni Botan: As the CEO of Noiselash and a seasoned music marketer, Giovanni brings a wealth of experience and a fresh perspective on how to effectively market music in a digital age. His approach is grounded in reality and tailored to the unique needs of individual artists.
Key Takeaways:
- Success in music marketing requires patience and persistence, not just financial investment.
- Building a genuine connection with a smaller, dedicated group of fans can be more beneficial than aiming for superficial widespread recognition.
- Skills acquired in local markets are invaluable when expanded to the global stage, demonstrating the universal applicability of solid marketing principles.
Call to Action: For musicians and industry professionals tired of the usual hype and looking for genuine and effective marketing strategies, this episode is a must-listen. Tune in to hear Giovanni's expert advice on making real progress in your music career through thoughtful and well-planned marketing efforts.
Show Transcript
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The piece that is missing right now for most artists is understanding that when you want
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to run a pre-save campaign, you don't have to run a Spotify pre-save campaign.
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What you are doing is basically growing your list of more sort of intimate fans.
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What's going on, everybody?
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Thank you for joining this edition of the Cutting Through Podcast.
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My name is Elliott Towsley, and I am your host.
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Today, we're going to be getting real about the world of music marketing with Giovanni
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Battone.
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He is the CEO of Noise Lash and a music marketer with years of expertise under his belt.
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He's here to break down what works, what doesn't, and why being genuine is the key in this digital
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world.
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So get ready for some no bullshit straight talk.
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Time to cut through the music business yet again with Giovanni Battone.
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Gio from Noise Lash, Smart Noise.
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How are you, my man?
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I'm doing all right, man.
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I'm doing all right.
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I am really interested in speaking with you today.
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It's not often I get to speak with music marketers in other countries.
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I saw that your company, I get them mixed up, Smart Noise and Noise Lash, right?
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Those are both like headquartered in Italy, right?
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Yeah.
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Yeah.
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I think we have quite a few times between us.
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But yeah, both are being operated by me here in Venice, Italy.
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But then there are a few team members that are in the US, Canada, UK as well.
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But yeah, everything, I guess, starts from here, yeah.
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How long have you been involved with the music industry over there in Italy?
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Man, since I was like 10 probably, I don't know, but I basically started playing guitar
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when I was, I don't know, 12, 13, something like that.
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And then eventually I was producing mixing bands full time and I was hearing the same
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problem like, I have this new single, we have this new album, now what?
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What do we do?
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Now what?
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And so I basically started helping them out and trying a bunch of stuff, IG ads, Facebook
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ads, back in 2016-ish when Facebook ads were, I don't want to say free, but close to being
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free.
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And so, and yeah, and I did some cool stuff for my own band as well.
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We released our album in 2017, got almost 700,000 streams in like six or seven months,
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got editorial support, and then there was me doing all this digital marketing stuff.
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So I just thought, hmm, maybe there is something going on here.
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And so I started doing that for local businesses actually first.
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And so I did it for a bunch of real estate agencies and then a few local restaurants.
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And then it's so funny, in February 2020, when the funniest time of our lives happened,
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I basically decided to blend the two things.
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So the music side of things with marketing and then Noiseless, which is the agency was
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born.
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But then Smart Noise, the software company is just six months old, eight months old.
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So it's fairly new.
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But yeah, I've basically done nothing but music my whole life anyway.
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And I'm wondering, no, Italy was kind of obviously like the whole pandemic, it kind of started
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in China.
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But I feel like it really hit at least in our media here, when it hit Italy so hard
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was when it was kind of like, oh, wow, this is a real thing.
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Like Italy, a modern European country is shut down because of this pandemic, like, oh, shit,
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this is real.
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What was it like being in that situation where you were kind of like the first or second
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ones in line for this unexpected journey?
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What was that like in February through like April?
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What was that like in Italy?
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I mean, dude, it was a complete chaos, honestly, because there were some countries that were
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taking the COVID thing a little less serious, I would say.
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But apparently here, they took things really, really serious.
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And so they basically shut down everything.
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And I mean everything, except for like hospitals and like really essential places, but in like
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February.
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So pretty much immediately, you know.
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And so it's also funnier because I was going through this sort of, I would say, career
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where I was going from mixing bands full time to doing this marketing stuff.
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And at the same time, it's even funnier.
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That's when I moved in with my girlfriend as well.
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And so all these things were happening and like changing so fast that I mean, I was in
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a very fortunate position because I mean, I did okay.
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But I mean, for 95% of people was like way, way worse.
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Like so many people lost their job.
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But it's, I think the same thing happened over there in the US as well.
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And so we just experienced it first, I guess.
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Isn't it incredible to think that like four years ago, TikTok wasn't even a thing.
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And now it is such a pivotal part of the ever evolving landscape that is the music business.
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I think Giovanni does a great job of explaining how that landscape evolves and how you need
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to continuously be developing different skills in different domains.
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Let's talk about some of the different marketing and advertising skills that Giovanni has learned
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specific to the music business.
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Yeah, I think you guys did kind of like experience it first, at least in like the window that
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we were looking through when it hit Italy.
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That's kind of like when it became a big deal.
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I remember when it got to the States when I thought it was a big deal was when they
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shut off the NBA, like right before the game started, they were like, we need to cancel
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this.
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Somebody here has COVID.
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We got to get out of here.
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And then like, that was like the day for me where I was like, oh, whoa.
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And then like, it was right around this time of year in 2020.
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And then they canceled the March Madness like basketball tournament, which is like this
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huge $5 billion dollar money making machine.
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And they canceled it.
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And I was like, oh, this is real.
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I went home and just stayed with my parents for a couple of weeks.
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And that's actually coincidentally is kind of when I got really two feet into like music
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marketing was right around that time at the end of 2019.
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It was like what I was doing full time.
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But when COVID hit, it was like all these musicians who used to have all these other
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outlets touring, recording a ton in their studio, maybe like any sort of way where all
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of a sudden the normal music business was completely no longer available for indefinitely.
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Is that when like, did you jump into getting more involved with music because all of a
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sudden there was a lot more opportunity to do so?
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Or was it kind of like a coincidence?
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Yeah, I know, honestly, it was really random, to be completely honest with you, because
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I so Noislash was official in March in February, March of 2020.
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But I sort of unofficially started doing it in October 19 ish.
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And so I wasn't even planning this this whole thing.
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I just it just happened to be at the time where also everything shut down and also most
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music artists were relying on tours and other outlets.
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Like you were saying that I just happened to do that stuff, too.
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So, yeah, I think it's really interesting.
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A lot of the music marketers or music people I have come across, almost all of them started
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as a musician at some point.
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Hey, I was playing the guitar when I was 12 years old or like I was in a band and like
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and then you you made an interesting transition where you were musician.
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And then I'm sure you picked up some skills on how to market just the band.
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But then you started applying them to a like a business outside of music, real estate
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companies. And it's funny because I did somewhat of a similar path.
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But I went right from kind of learning how to run my own ads to running them for musicians.
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And then much later on, I kind of started doing them for businesses.
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And it's funny how we can kind of switch those places.
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Yeah, I think this is something that a lot of people experience.
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And in in what I've done, I've always been the kind of person who was simply trying a
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bunch of stuff because I just genuinely like a like a bunch of stuff.
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I mean, I like trying different things.
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And so I just it was very natural to me.
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And I think the biggest sort of turning point for me was when I stopped trying to think
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about, oh, I need to stick to just one thing.
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I need to just stick to one thing, because that's true for a lot of people.
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And I think just doing one thing is what you what most people should do anyway.
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But thankfully, it has worked for me because it's even funnier, because even before this
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no slash thing, I actually sold a few products on Amazon USA for like five months.
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Sure. That that that was just me like trying a bunch of stuff, you know.
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And yeah, man, thankfully, it turned out OK.
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So yeah, but I think I would never stop like trying a bunch of different things, because
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that's usually what leads you to discover the thing that you like the most, you know,
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because if I didn't try Facebook ads after I was mixing bands and if I didn't try to
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run ads for Ecom brand and get them to like zero to fifty thousand euros in sales in three
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months, I would have never thought, oh, OK, maybe I can combine the two things and actually
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do this sort of marketing things for music artists and especially music.
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I think it's fairly important and I think you can agree with me that when you come across
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as, oh, I've never done music in my life, I have no idea what it means to go on tour
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and stuff like that. But now I'm going to teach you and I'm and I'm going to show you
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how to market your music. I think you can still do that, because if you talk with like
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a random, huge business person, I think they would have great insights on how you can grow
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like a music business as well. But in storytelling point point point of view, slash
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personal point of view, if you if they know that you also experience what they've
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experienced and what they are also experiencing right now, I think it's it's it's just better
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for everybody, honestly, because they can relate to you and you can relate to them.
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And so, yeah, I think that's really important.
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I think it's really important, I think, because it's almost like to a degree, you can be like
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a Facebook ad whiz in general. But if you know what it's like to be the musician, like
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before the point where you're setting up an ad, it absolutely has a ton of value. I know
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a lot of the value that I think I have seen come out when I'm dealing with musicians is
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a lot of time. Like, I just it's almost like I know the language that the musician is
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speaking. I've been in their shoes. So now that I happen to be more involved with digital
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marketing, let me just like make this make sense in their language to the musician.
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And it's interesting when you have that actual experience that's not based on some
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theory or not like regurgitated tip that you've seen on YouTube, like you can actually be
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like, oh, yeah, I've been in a similar situation. I tried these two things. This one
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didn't work. So how about we try this with you? And part of that, like all of that
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experimenting that kind of led you to trying Facebook ads and trying these new things and
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ending up where you are. Do you try to get that approach across to the musicians as
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well? Like, hey, we got to try five or six different things here. You know, we got we
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got to find what works.
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Yeah, man. Again, I don't think there is any other way to approach music artists,
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especially because as a music artist myself and yourself and knowing how other music
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artists think they are extremely mean, especially with all the things going on right
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now in the music industry. That's such a let's say complicated industry to be in. Let's
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put it this way. It's really hard for people to basically trust anybody. You know, and I
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think that's also something that that happens to your agency as well, where some artists,
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thankfully not all of them. It's a small percentage now. But the first thing that they
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actually ask us is, how do I know that what you guys do is legit? And I think it's a super
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fair question, but it also makes me sad in a way because you will never go to a Facebook
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agency that works with like local restaurants and ask them, hey, the sales that you guys
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will be bringing in, will they be real? I mean, what does it mean? Of course, it's real.
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But it's because it's music and it's because it's being contaminated by so many like, not
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so nice people. Let's just put it this way. I think that's actually I mean, just saying,
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hey, I actually had a band. Here's the name. Look at the numbers. I mean, we weren't a
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huge band. Yeah. But we opened for some of my favorite bands. We toured in almost every
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country here in Europe. We played some pretty big shows. And so at least I have that. And
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then there are also I mean, yeah, man, it's a it's really complicated. But I think going
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back to the like being a musician when you can also show this. So hey, I'm like you. Yeah, I
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think that's that's one of the best quote unquote, selling points.
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Yeah, sure. Well, I think you're 100% right. It is a totally fair question. I think when I
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was getting started, when I kind of made that transition from just a guy making music to
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being like, hey, maybe I can help people do some of these things. And I never got to go on
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like, you know, a big long tour like that. But I was able to do that book myself 20 or 30 paid
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gigs, and kind of like learned how to speak to a venue owner how to put on a show how to sell
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tickets, how to sell it, you know, make ads and all that kind of stuff. And even though I was
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able to do it on a small level, it's like if I can get two steps ahead of you, like I can teach
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you how to get here. And like, a lot of people have trouble getting here. And it's like, okay, if
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I can get an artist here, then maybe I pass them to geo when it's time for them to go on like a
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tour. But a lot of like what I experienced in like the music marketing world is exactly right, a
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bunch of people who are saying one thing doing another, or even if they are doing something
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that's like legit. A lot of folks have a very bad approach of setting expectations, where a lot of
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the messaging is like, come work with me. And in three steps, we'll go viral next Tuesday. And
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it's like, and or, you know, it's ridiculous, you get some guys sitting in a rented Rolls Royce in
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the in a backseat talking about how easy it is to make the hundreds. It's just it's a lot of fluff
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and a lot of nonsense. So I think like, years ago, when we kind of got in and started, we're like,
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well, what are we going to do? How do we don't want to just be another guy saying how easy it is, we
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kind of just flipped it. And we're like, everyone's telling you how easy the music business is. But if
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you've tried anything, you've probably realized it's not. So if you want a real approach, like, give
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us a call. And it really resonated with the folks who had been, you know, scammed, whatever you want
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to call it, like led astray, like told one thing, and something else happened. We really resonated
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with the folks. When I was like, Yeah, I've been scammed, too. Like, this happened to me. And for
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these reasons, you know, I found this path, but I stepped on these landmines along the way. So my
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value to you is we can walk this path and I'll show you where not to step.
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Yeah. And I mean, I don't know about you. But dude, I like, thankfully, I mean, like not 100% of all
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the campaigns and artists that we work with turn turn out to be extremely successful. I mean, I
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will be lying if I said that is the truth. But sure, at the same time, what I think is, is my
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biggest strength, but at the same time, my my sort of weakest thing is that if I know that an artist
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that we are working with is not happy, or is thinking that we are not not working hard enough, I
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mean, I just can't sleep, dude. I mean, I feel so bad that I even talk about that with my girlfriend
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like so many times, I just feel bad when it's not even that we are not delivering results. It's just
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that we are not meeting their expectations. And that's the thing that I mean, that's the thing that
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I honestly hate the most about, I don't want to say myself, but the thing that is being created by
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not setting up the proper expectations. But thankfully, it's like, it happens once every freaking
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two years, maybe. But at the same time, when that happens, it's it's not that pleasant. And so yeah,
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because I mean, most artists, they just want to hear somebody who understands them, and also who
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is not simply trying to sell them something. Because that's what I tell to every single artist, I
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don't I mean, we are at a position and I think you guys are too, where we don't necessarily need to
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try to sell stuff to everybody. We just want to make sure that we are on the very same page, that
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you know what to expect. And also we know what your expectations are. Because if anything happens,
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I don't want you to be resentful or to say, Oh, no, slash told me something, but they are not doing
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it. Like, I don't I don't want this to happen. And usually if there is an artist who says, Hey, I
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have a very limited budget, but I want 5 million streams in like one month. I mean, that's, I would
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never be the type of person who's gonna say, Oh, yeah, I'm gonna take this job. And then let's see
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what happens, because that's always a nightmare. And I even had an and I'm not ashamed to even
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admit that like we even refunded a few artists that we thought that we set up clear expectations,
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but it turned out we didn't. And so instead of just continuing, we just said, Hey, we have done
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some work, we spend some money on ads, but hey, here is your money back. And let me help you find
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the best solution agency person for you, because that's ultimately what the artist was looking for
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anyway. And so I think that's a win for everybody, because you get to keep a person happy, which I
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think is the most important thing. And they also can find something that works for them, because
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De Novo is not going to work for everybody. Noise Life is not going to work for anybody. And so I
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think, yeah, that's definitely key. Yeah.
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I think you're 100% right. Setting expectations is hard. And I think what's interesting is a lot of
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these musicians, they see the what they can now determine to be maybe artificial, you know, get
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50,000 streams for $12 or something like that. But it still comes when they're trying to set what
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their expectations are. Okay, hey, if I spend 500 bucks with, you know, Noise Lash, it's gonna do,
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I'm expecting it. Well, if I can get 50,000 streams for $20 over here, well, then, man, I better get
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200,000 or what is this, you know, you guys are taking me for a ride. And it's interesting when
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sometimes you have to be like, well, look, like, music is sort of like any other business. If I'm
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running a shoe store, I can't expect to spend $40 on a Facebook ad and sell 1000 pairs of shoes,
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like right away. Like, any business is going to require a decent amount of money to get a decent
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amount of attention. Music no different, if anything, it's harder. So this, there's so much
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messaging about how easy the music industry is, if you just have this three step program for $19
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with me, that when they are talking with someone who's trying to set realistic expectations,
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sometimes there's like a little bit of like, butting heads where they expect so much because
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they're being told how easy it is. But that's really not the way like it is. And more power to
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you guys for trying to set the expectations as much you can at the beginning. And if they still
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like, have a problem, then like being willing to refund and still help is so key because there's
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so many other companies that would just go silent, take the money disappear. And that's that. And
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then it's another scam. Right?
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Dude, I the what I want to do is being able to sleep at night. And just knowing that even if I
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mean, we are probably not the best music agency ever. I mean, let's, let's admit that. But yeah,
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we we we have a like a shit ton of really good case studies anyway, but we are probably not the
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best ever. You know, but if I know that we treated artists respectfully, and we didn't try to like,
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sell them the moon and under deliver. I'm good. I mean, I can sleep well at night. I don't need to
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make billions from that. And that's it, man. Yeah, I think if you can find a good balance between
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like trying to put food on your table, but at the same time, being respectful to artists and also
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deliver good results. I mean, that's the best life ever.
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Yeah, I agree. And I think musicians know each other. And if you know, if we were both in here,
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promising the moon and under delivering sooner or later, people are not going to come back and
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work with us. I think a good telltale sign of really any advertising company in or outside of
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music is do folks come back and work with you twice or three times? Because even if it's like,
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okay, hey, look, one time, there's many we've worked with a ton of artists once where maybe
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that's all they wanted one, they just wanted to have a conversation with us get put on the
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right path. And that's it. Others, there are some who want to have a meeting every week,
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and they've worked with us for a year and a half. But being able to find that fit,
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and not pretend like you and I are the we're the most talented music marketers and on the planet.
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Like, if we lead with that, if we lead with I can get you the moon, and then we don't deliver,
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even if it's like if I look, I think I can get you a million streams, if I get you 700,000,
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like, that should that's still a big win. But I set improper expectations. And now you're going
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to be unhappy with me and try to find someone else. So that like repeat customers is a really
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good sign. If you're a musician looking for an agency, or some sort of marketing partner,
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try to figure out how many people work with them repeatedly. Exactly. Not one time. And oh, yeah,
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you know, they said they were going to do this. It was okay. But they were kind of rude. I didn't
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feel respected. They didn't understand me. That all goes into two things outside of just my streams
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went up this many. Yeah, man. I mean, that's probably one of the things that I'm that I'm
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the most proud of because I did the math two weeks ago, 80% of all the artists that we work
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with every month, they've been working with us for at least three or four months. And so to me,
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that's honestly the best feeling ever. Because, I mean, they will be pretty stupid if they came
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back after we did a shit job, you know, right. And so that that probably means that they are
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happy with us. And so even an artist last week sent us feedback saying that, yeah, the
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work was good, blah, blah. But that the thing that he was the happiest about is that we became
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friends. I mean, dude, how can you how can you even beat that? Right? Like that you turn a client
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into a friend. I mean, there is no better business plane ever, in my opinion.
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Yep. What there's a saying that says, it's way easier to turn a client into a friend than it is
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to turn a friend into a client. Well, that's that's probably true. One of the things I've noticed
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with working with musicians, especially as I get a little bit older, because now I'm 31 and I'm like
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super old. But I started when I kind of was making that transition from I'm just a musician to,
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hey, maybe I can help younger musicians. That was like around 2526 for me. And as I've gotten
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older, I think a lot of what musicians value in an agency is feeling understood. And you mentioned
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that I'm wondering how much of like, when you have a consultation, does it feel a little bit
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like a therapy session sometimes, where like, it's almost just like they want to talk to someone
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outside of their friends, who like actually understands what it it's sort of like to be that
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musician. And I feel like a lot of my calls kind of turn into this like vent session where they're
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just kind of venting. And it seems like I'm kind of being like music therapist. I mean, dude,
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we probably live the same life because yeah, I mean, yeah, because I mean, you and I think it's
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like going back to the first thing that we talked about, you can you cannot start a business
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relationship if both parties don't feel understood. And so I mean, I last week, I did a 30 minute call
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and the first 15 minutes was me talking about the new guitar that I bought.
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Right. Yeah. Yeah, I think that is really important. Because it's almost like if I'm
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or I'm trying to find a good example where like if I'm trying to if I'm selling marketing services,
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and I'm working with a company who's only ever done construction work, like even there's just
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like a little bit of a disconnect or like a learning period where almost like if we understand
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we each somewhat know where each other is at, that learning period is much shorter, we can get
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right into the business and kind of right into the ideating, not the learning about each other,
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trying to determine if this is going to be a good fit. Like, once you can hit the ground running,
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it's a big difference. And I, and especially with musicians who often think that, you know,
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I was in this boat as well, where I thought I was, you know, unique, and like my music is different
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than everybody else's and all this stuff. And like, so you almost have this wall where your
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you identify as being hard to understand. You know, because I'm different, I'm an artist,
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there's not many of us around, you know, my friends don't really get me, there's no way this
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marketing guy is going to get me. And then all of a sudden, you have a conversation about a guitar
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for 15 minutes, and you're kind of like, oh, okay, this guy kind of does, we do get each other. Okay,
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good. And you kind of take that layer of defense, especially because like, if you've been scammed
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before, you fell for some marketing thing, sometimes you have your defenses up. If you
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can get those defenses down and just ideate and brainstorm, that's where the good ideas come from,
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not when you're playing defense. Yeah, I think Seth Godin has the best quote,
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which is somewhere along the lines of people like us do things like us.
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Right, right. That makes a lot of sense. Yeah.
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Are most of your clients based in the US? Or do you work mostly with artists in the in Europe?
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Yeah, no, man, I would say it's 90% artists from the US and Canada. And it's weird, man, like,
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I didn't voluntarily decided that I was just going to work with people from
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the US. But when I started Noiseless, I just said, since I've always been a kind of guy who
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likes to meet a bunch of people. And even five years ago, I had a lot of friends
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online from the US, Canada. And so I just thought, let me just go there. And it's also one of the
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biggest markets anyway. Yeah. Even though Europe is an amazing market, both for touring, both for
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selling merch, both for pretty much everything. But I just said, let me start there. And then
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eventually, maybe I will find a way to also come back home and do some stuff here, which I started
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doing like five, six months ago, I started doing a bit more work here in Europe and also here in
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Italy. But it's still mostly from the US anyway. Yeah. Sure. Are there any, like, very noticeable
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differences between an artist in the US and, say, Italy or the UK or something? Or is it kind of
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one of those things where like a musician from anywhere knows what it's like to be a musician,
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whether you're from New Zealand or UK or Chicago? Yeah, no, man, I think when you're talking about,
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like, sort of, I don't want to say first world countries because it sounds like
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sort of demeaning towards other countries, but I would say, yeah, but I would say like the top
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English countries, okay? Sure. It's a very common ground for pretty much every artist. I think if
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you are talking of maybe the music scene in Central Africa, maybe, then it's probably different.
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But when you're talking about artists in Italy, in the US, in the UK, I think they all experience
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the same thing, honestly. They just want a bigger fan base and they just want to live off of music.
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That's pretty much it. I mean, that's the common ground and I don't see
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many differences, honestly. That's a really good point. I think it is like that common ground
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is if even if, you know, if somebody's speaking broken English, like you might be able to connect
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over the guitar and kind of just play a little bit and find that common ground.
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Now, more than ever, the audience for musicians is a worldwide audience and as musicians can't
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really be nitpicky and choose where you happen to grow a fan base. Nowadays, it is very likely
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that you could have fans that love your music in Mexico City or, you know, rap is very popular
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in Germany. So it's not unheard of to have an audience somewhere else in the world that you
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might not have considered trying to market to. So now we're going to talk a little bit about
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Giovanni's specific marketing strategies and the tools he uses to market to this worldwide audience.
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Do you find that, say, if you are working with artists in different parts of the world,
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or say their audiences are in different parts of the world, do you find that like for whatever
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reason, hey, Facebook ads work way better in France than they do in the U.S., don't know why,
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or is that also kind of across the board where like it is what it is?
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Yeah, that's something that I've noticed so many freaking times that when we work with an artist
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who have a really specific audience, say, just in Italy, just in Germany, sometimes it's harder.
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I'm not entirely sure why. When it comes to Facebook ads, it's probably because the pool
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of people is not that big. And so there is not so much data that Facebook basically can tap in and
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find the people who are more likely to convert. And so I think when you are trying to appeal to
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an audience in a very specific region or country, I think you need to be extremely specific.
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Like, for instance, we are now working with an artist from France, and he just wants to
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basically focus on France. And I mean, yeah, we are finding it difficult, honestly. We are
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having issues finding like a really good cost per conversion, cost per take, blah, blah.
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And I think it really comes down to the type of content that you put out there, because
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I think when it comes to like a specific country or market, I think what really works is if you can,
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you need to be really good at creating the connection between you and the audience.
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So having like a specific interaction for people in France, having the, I don't know,
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France flag on your video as an emoji, for instance, like all these things can eventually
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help you to get closer to the audience, which is something that I haven't seen sort of being
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necessary when you appeal to a worldwide audience or to like 10, 15 countries. And so, yeah.
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Yeah. Yeah. Well, that makes a lot of sense. I mean, even in the States, you know,
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the market in New York might, like they might have a totally different sense of humor than the
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market in Tennessee. So even like, like you said, you know, the content is going to kind of match
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who you're aiming at. And if I'm over here, and I just think I might have fans in France, but I'm
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using a video that's really aimed at people in Nashville, it's probably not going to play well.
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So you have to know what, or at least have an idea as to what you think the audience is looking
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for in each market. And then kind of like, initially start out with an experiment where
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say you AB test a couple pieces of content to like, affirm or deny your assumption at the beginning.
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Wow, content, this video worked a lot better because it had the flag in it. And these other
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things like this one's working better. Now we can, instead of doing both, we can go more all in
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on the one that we are seeing work. And at the, I'm wondering like, at the beginning of like,
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say trying to break into a new market, do you approach it with, like when you're trying to set
391
00:38:08,140 --> 00:38:12,380
that expectation, do you do it in a way where it's like, Hey, look, I think we're going to be around
392
00:38:12,380 --> 00:38:16,700
this ballpark. Or do you come right out and say like, we've never promoted in this market
393
00:38:16,700 --> 00:38:21,180
specifically. We don't necessarily know how much it's going to cost. The first challenge
394
00:38:21,180 --> 00:38:27,340
we're going to have together is determining what these costs are going to be. Yeah. So this is
395
00:38:27,340 --> 00:38:34,700
something that we haven't experienced as many times for me to now start saying, Hey, just know
396
00:38:34,700 --> 00:38:40,300
that because you are going to focus just on this country, for instance, we are more likely to
397
00:38:41,260 --> 00:38:47,980
not get like super good results in the first week. So to be completely honest with you,
398
00:38:47,980 --> 00:38:55,340
that's something that we will start doing right now, because that's probably the third or fourth
399
00:38:55,340 --> 00:39:03,020
time that we experienced something like that. And if that happens once or maybe twice, you just think,
400
00:39:03,020 --> 00:39:10,460
Oh, that's maybe a coincidence. But when it's the fourth, fifth time, then I mean, that's also one of
401
00:39:10,460 --> 00:39:16,860
the best parts of like having an agency and working with so many artists, because what you can also
402
00:39:16,860 --> 00:39:23,020
bring to the table is the experience needed to make really good decisions based on the artist's goal.
403
00:39:24,140 --> 00:39:29,980
And so that's something that we are, I mean, we are constantly learning, we are constantly
404
00:39:30,060 --> 00:39:36,220
trying new stuff, understanding what can work for an artist in a specific market with some different
405
00:39:36,220 --> 00:39:44,060
content in different genre. And so yeah, that's just another thing in our tool bag, I guess.
406
00:39:44,700 --> 00:39:50,380
Yeah. And the more tools, the better, because you never know what little tool might apply to a very
407
00:39:50,380 --> 00:39:56,060
specific situation. And having the tools in the first place, because you know what it's like to
408
00:39:57,020 --> 00:40:03,500
be a musician is very valuable. Now, I want to talk to you a little bit about smart noise,
409
00:40:04,060 --> 00:40:11,980
because it seems like a really good way to like have more juice behind general like pre save
410
00:40:11,980 --> 00:40:19,580
campaigns. Generally, I tell artists to not put a ton of money into a pre release campaign,
411
00:40:19,580 --> 00:40:27,020
because it's hard to convince Joe, you know, average listener guy, that hey, here's a quick
412
00:40:27,020 --> 00:40:33,900
snippet. Remember me in two weeks. Thanks. So that's really tough. Like if now like I always say like,
413
00:40:33,900 --> 00:40:40,940
you know, if Harry Styles posted on Instagram and said new single coming out April 10, pre save it
414
00:40:40,940 --> 00:40:47,740
here, you got millions of people who already know they like Harry Styles, that they know they're
415
00:40:47,740 --> 00:40:51,580
interested in what's coming, they're going to save because they've already put in the work to
416
00:40:51,580 --> 00:40:59,180
become a fan of this person. Now, if my name is Terry wild, and I'm a new artist, and I'm putting
417
00:40:59,180 --> 00:41:03,500
money behind a campaign that says, Hey, I'm a new artist, you've never heard of, but I have a new
418
00:41:03,500 --> 00:41:10,300
song coming out, you should save it. Like that to me sounds like really ineffective. But with your
419
00:41:11,020 --> 00:41:20,780
new technology, my understanding is, when they pre save one song, it triggers this sequence of
420
00:41:20,780 --> 00:41:25,500
events where the next song that comes out for pre release will automatically be saved to their
421
00:41:25,500 --> 00:41:32,140
library. Is that correct? Yeah, so this is something that I tell every single artist when they say,
422
00:41:32,460 --> 00:41:39,900
I want to run a pre save campaign. And I, and I asked them, how many times have you ever pre
423
00:41:39,900 --> 00:41:45,340
saved a release? And they go, actually, never, never. Here you go. Because most people don't
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00:41:45,340 --> 00:41:51,740
give a shit. Period. They just don't care unless you are Beyonce, as you know, Justin Bieber,
425
00:41:51,740 --> 00:41:59,020
whatever. Right. I'm already a fan of you. Exactly. And I've never been a fan of pre saves. And I think
426
00:41:59,740 --> 00:42:06,300
the piece that is missing right now for most artists is understanding that when you want to
427
00:42:06,300 --> 00:42:13,660
run a pre save campaign, you don't have to run a Spotify pre save campaign. What you're doing is,
428
00:42:14,700 --> 00:42:22,780
is basically growing your list of more sort of intimate fans. And when you are just
429
00:42:23,340 --> 00:42:28,780
going out there and saying, Hey, I have this new song, go out and pre save it. Again,
430
00:42:28,780 --> 00:42:34,540
most people don't give a shit. And so what I think can can work really well is to basically
431
00:42:34,540 --> 00:42:40,940
find something that even a stranger can find valuable. So you can give away
432
00:42:42,140 --> 00:42:50,540
merch, discounts, you can give away VIP tickets, whatever. And so that's the first point. And no
433
00:42:50,540 --> 00:42:59,180
matter if you do the classic pre saves or the stuff that we have done, which we have called
434
00:42:59,180 --> 00:43:05,580
lifetime pre saves, where basically when a fan pre saves once, all the future releases will be
435
00:43:05,580 --> 00:43:11,580
added to their library without the artist doing anything. And it also Sparanoid sends them an
436
00:43:11,580 --> 00:43:18,220
email on release day automatically. And so we just basically thought, Hey, we think that pre saves suck.
437
00:43:18,380 --> 00:43:26,940
And we think this way is actually a little bit better. So you may do it and sort of try that too.
438
00:43:28,620 --> 00:43:36,380
And I think that's really important because for instance, and this is just one random example,
439
00:43:36,380 --> 00:43:44,620
but there was this artist who two weeks ago got a video on TikTok viral. And like every artist that
440
00:43:45,580 --> 00:43:53,020
goes viral on TikTok, they do, hey, pre save it, blah, blah, blah. But if she would have used
441
00:43:54,060 --> 00:44:01,180
classic pre save page, she would have lost all pre saves because she was using Sparanoid. She
442
00:44:01,180 --> 00:44:07,900
now has 8,000 pre saves on every single song that will come out from now on. That's awesome. Yeah.
443
00:44:07,900 --> 00:44:14,300
Now, is that something that you had to like, contact Spotify or something and be like, is this,
444
00:44:14,300 --> 00:44:20,700
are we allowed to do this? Yeah. Yeah. I mean, we, I mean, we had to wait six months for the Spotify
445
00:44:20,700 --> 00:44:27,420
team to add, to actually go through not just the lifetime pre save page, but to make sure that
446
00:44:27,420 --> 00:44:34,060
within our entire application, we were following the Spotify guidelines. Like for instance,
447
00:44:34,060 --> 00:44:41,500
you cannot crop a Spotify artwork. You need like, you need to have the like full picture. And we
448
00:44:41,500 --> 00:44:49,660
like in like March last year, we had like a six pixel border on the like Spotify artwork. We
449
00:44:49,660 --> 00:44:57,740
couldn't do that. And you can't, you can't have the Spotify. Now when you link to a song or to
450
00:44:57,740 --> 00:45:04,140
an artist within the application, you need to have Spotify logo that says play on Spotify.
451
00:45:04,140 --> 00:45:11,420
And so it wasn't just for the pre save thing. It was for everything that was like inside the
452
00:45:12,460 --> 00:45:18,860
the app. But, but I mean, it's pretty much the same sort of backend process as any other
453
00:45:18,860 --> 00:45:26,460
platform, honestly, like link fire tone, then feature FM, whatever. It's just that we added
454
00:45:26,460 --> 00:45:33,500
this sort of part where the fan don't need to go through the same process every time.
455
00:45:33,500 --> 00:45:38,700
Yeah. Well, I think that's really interesting to have, you know, those conversations with Spotify
456
00:45:39,500 --> 00:45:45,900
and figure out, you know, how do I play along with you guys? And what was the most random
457
00:45:46,700 --> 00:45:51,900
change that they asked you to make that you're like, Oh, that's okay. But I didn't even think
458
00:45:51,900 --> 00:46:02,140
of that. Yeah, yeah. As I said, we had the like, like a four pixel border on the Spotify artworks
459
00:46:02,140 --> 00:46:08,940
that we were displaying on the dashboard basically. And they told us, no, no. Yeah.
460
00:46:08,940 --> 00:46:15,740
Yeah. So square borders, no round stuff. And so I thought that was pretty,
461
00:46:16,860 --> 00:46:23,580
I mean, that's okay. Yeah, right. Yeah. Yeah. But I guess it's one of those things where
462
00:46:24,220 --> 00:46:29,820
I'm sure they're thinking like, okay, well, if we approve it for these guys, then someone else
463
00:46:30,140 --> 00:46:33,260
and it just triggers that domino where they're like, nope, these are the rules. You have to do
464
00:46:33,260 --> 00:46:40,780
it. If you don't want to play ball, then goodbye. Yeah. But to be completely honest, I was somehow
465
00:46:40,780 --> 00:46:47,260
happy that we had to go through this whole process because that also means that if other
466
00:46:47,260 --> 00:46:56,140
people want to do the same thing, the bar is set extremely high. And so I was sort of, okay, that's
467
00:46:56,140 --> 00:47:01,900
a pain in the ass, but at the same time, it also means that it's going to be hard for other people
468
00:47:01,900 --> 00:47:07,980
to do the same thing as well. Yep. So a tougher barrier of entry. And now you have somewhat of
469
00:47:07,980 --> 00:47:13,980
a relationship with a team at Spotify and that's valuable. Yeah, exactly. Well, I'm thinking that,
470
00:47:15,340 --> 00:47:23,180
so say like, if I'm setting up an ad campaign for an artist, I might have like a general like brand
471
00:47:23,180 --> 00:47:29,260
awareness campaign as my primary campaign. But then say if that's a video or if somebody ends up
472
00:47:29,260 --> 00:47:35,020
following the page, then if you follow the page or have watched, you know, 40% of this video,
473
00:47:35,020 --> 00:47:41,260
run the campaign to say, Hey, you are interested in my new stuff. Here's the pre save. Because then
474
00:47:41,260 --> 00:47:45,980
you can kind of limit it down to like, I got you somewhat interested, you checked out my page,
475
00:47:45,980 --> 00:47:51,340
here's my offer. Or have you been seeing great results with just like right out of the gate,
476
00:47:51,340 --> 00:48:01,340
run this at new folks? Yeah, no, I think the warmer the audience, the less of an offer you
477
00:48:01,340 --> 00:48:09,820
have to make them. So if you if they are fans who have been following you for like five years,
478
00:48:09,820 --> 00:48:14,700
you might have to just tell them, Hey, there is this new song, go and pre save because they
479
00:48:14,700 --> 00:48:21,660
probably care. But 99% of people like mostly called audiences, you have to find something
480
00:48:21,660 --> 00:48:28,060
that is going to appeal to people who never heard of you. And so this is go back to us saying,
481
00:48:28,060 --> 00:48:35,180
if you just say, go and pre save it, they just don't care. And so yeah, it just depends on the
482
00:48:35,180 --> 00:48:42,860
level of the sort of intimacy that these sort of audiences have with you. I think this is really
483
00:48:42,860 --> 00:48:49,500
cool tool. And it's it's like operating. Is it at full speed right now? Could a bunch of
484
00:48:49,500 --> 00:48:53,820
artists go sign up? Or is it still kind of like, is it an invite only kind of tool at the moment?
485
00:48:54,380 --> 00:49:01,820
No, it's, it's sort of invite only, quote unquote, just for labels, agencies, because
486
00:49:02,780 --> 00:49:09,500
it's going to be eventually more of like a B2B type platform that is going to be more
487
00:49:10,140 --> 00:49:16,780
appealed to, yeah, to just music professionals, music companies. But now, yeah, that is a free
488
00:49:16,780 --> 00:49:23,260
trial, no payment method required. So you can just, you can just play with it. Yeah.
489
00:49:23,260 --> 00:49:31,900
Awesome. Have you had any musicians who have signed up for this that you were like, Whoa,
490
00:49:31,900 --> 00:49:35,340
this person is using it. Like, maybe that's was a non client.
491
00:49:37,580 --> 00:49:46,940
I mean, not like huge, huge, huge artists, but some pretty big artists, for sure. But what's even more
492
00:49:47,500 --> 00:49:54,220
exciting is that we are in the talks with one of the biggest record label in the world. And so
493
00:49:55,180 --> 00:49:59,740
I can't say the name, unfortunately, but I'm honestly super excited about that.
494
00:50:00,700 --> 00:50:07,100
Because yeah, they have a roster of like amazing artists. And so I am hoping that we can be that
495
00:50:07,100 --> 00:50:12,460
really good relationship with them. And eventually something good would come out of it. Yeah.
496
00:50:12,460 --> 00:50:15,580
Yeah. Is that what the possible US trip is all about?
497
00:50:16,220 --> 00:50:17,260
I mean, maybe, yeah.
498
00:50:17,260 --> 00:50:25,340
Maybe. Can neither affirm or deny. Well, I'm really excited to see what happens here with
499
00:50:25,740 --> 00:50:33,020
Smart Noise. I think it's a really cool piece of tech that musicians can use again and again,
500
00:50:33,020 --> 00:50:39,180
almost like make this their go to link tree in a way where it's just like, sign up for all my
501
00:50:39,180 --> 00:50:44,380
pre saves right here. Boom. It's really cool. I'm excited to see where it goes. And if you do come
502
00:50:44,380 --> 00:50:49,020
stateside, and if you make it anywhere near North Carolina, let's have lunch or something on the
503
00:50:49,020 --> 00:50:54,780
house. Oh, yeah, absolutely, man. We should definitely meet you and Mark.
504
00:50:55,420 --> 00:50:57,500
Yeah, we should. We should definitely hang out.
505
00:50:58,460 --> 00:51:01,980
Well, Geo, I really appreciate you coming on and doing this with me.
506
00:51:02,700 --> 00:51:06,220
It was great talking with you. Is there anything that I didn't ask you that you want
507
00:51:06,220 --> 00:51:07,900
some of these listeners to know?
508
00:51:07,900 --> 00:51:14,540
No, man, I think we cover a lot of interesting stuff. I think we should just keep doing
509
00:51:14,540 --> 00:51:17,420
honest, transparent, good work. And that's it.
510
00:51:18,220 --> 00:51:21,820
Absolutely. Well, if you're a musician looking for a marketing company,
511
00:51:21,900 --> 00:51:26,860
check out Smart Noise, check out Noise Lash, and they got some great tools for musicians.
512
00:51:26,860 --> 00:51:30,300
And Geo, thank you very much for joining me. I hope to talk to you soon.
513
00:51:30,300 --> 00:51:34,620
Thanks a lot, man. And check the Nova too. They're really cool guys.
514
00:51:36,780 --> 00:51:42,860
My takeaway from speaking with Giovanni is, you know, he's worked with a ton of musicians.
515
00:51:42,860 --> 00:51:48,060
I've worked with a ton of different musicians. We have worked with them often in different ways,
516
00:51:48,060 --> 00:51:54,140
but trying to accomplish some of the same goals. And both of us have found success
517
00:51:54,860 --> 00:52:01,500
in being transparent with the musicians. The music industry is full of so many people telling
518
00:52:01,500 --> 00:52:08,620
musicians how easy it is to, you know, install some sort of one, two, three system or take some
519
00:52:08,620 --> 00:52:14,620
sort of 10 step course. And what do you know, you'll go viral by next Wednesday. And there's
520
00:52:14,620 --> 00:52:20,540
so much of that noise that the transparent truth of a marketer saying, Hey, this isn't
521
00:52:20,540 --> 00:52:23,980
going to be easy. It's going to take a while. It's going to take some money and we're going
522
00:52:23,980 --> 00:52:30,380
to need to find what works best for you. That is the truth. And that is being transparent.
523
00:52:30,380 --> 00:52:36,460
It's not the sexiest way of selling the service, but the musicians who have been led astray by
524
00:52:36,460 --> 00:52:43,100
somebody who told them how easy it was or by joining some sort of $5,000 master class that they
525
00:52:43,100 --> 00:52:48,620
conquer the music business by next week. The people who have been led astray and something
526
00:52:48,620 --> 00:52:56,060
like that really respect the transparency that does it for this episode of the cut in through
527
00:52:56,060 --> 00:53:02,220
podcast. My name is Elliott Townsley. Thank you so much for tuning in and supporting the show.
528
00:53:02,780 --> 00:53:09,260
Believe it or not, aside from sending me money, the best way that you can support the show is by
529
00:53:09,260 --> 00:53:16,700
subscribing and rating the podcast on your favorite streaming platform. My name is Elliott
530
00:53:16,700 --> 00:53:22,540
Townsley. You can find me on Instagram at Elliott.Towsley or check out my company,
531
00:53:22,540 --> 00:53:28,300
de novo agency, where we can help entertainers and music businesses promote themselves online.
532
00:53:28,300 --> 00:53:34,060
This has been the cut in through podcast. Don't forget to subscribe and we will see you next time.
533
00:53:39,260 --> 00:53:39,900
you